For any inquiries, please contact us by email. We typically respond within 24 hours.

Shipping & Delivery

Fast, reliable shipping across Canada

All orders require age verification upon delivery — please have valid ID ready.

Where We Ship

We ship to all provinces and territories across Canada. Whether you're in downtown Toronto or a remote community in Nunavut, we'll get your order to you.

Please note: Shipping times and rates may vary for remote or northern locations.

Estimated Delivery Times

Delivery times are estimates and begin once your order has shipped, not when it's placed.

Region Estimated Delivery
Ontario 2–4 business days
Quebec 2–4 business days
Western Canada (BC, AB, SK, MB) 4–7 business days
Atlantic Canada (NB, NS, PE, NL) 4–7 business days
Northern Territories (YT, NT, NU) 7–14 business days

Note: Delivery times may be affected by weather, holidays, or carrier delays beyond our control.

Order Processing

Same-Day Shipping

Orders placed before 2 PM EST (Mon–Fri) ship the same day.

After 2 PM or Weekends

Orders ship the next business day morning.

Shipping Carrier

We ship via Canada Post with full tracking on all orders.

Tracking Email

You'll receive a tracking number by email once your order ships.

In-Store Pickup

Free pickup is available at our Hawkesbury location. Skip the shipping and grab your order in person!

  • Select "Pickup" at checkout
  • Wait for your "Ready for Pickup" notification
  • Bring valid photo ID to collect your order

Pickup Location

Vapeshop Mania
765 Cameron St Unit B, Hawkesbury, ON K6A 2B7
Open Daily: 10:00 AM – 10:00 PM

Shipping Rates & Free Shipping

Shipping costs are calculated at checkout based on your location and order weight. Free shipping is available once you reach the threshold for your region:

Region Free Shipping At
Ontario & Quebec FREE over $99
Western Canada (BC, AB, SK, MB) FREE over $125
Atlantic Canada (NB, NS, PE, NL) FREE over $125
Northern Territories (YT, NT, NU) FREE over $149

Orders below the free shipping threshold will have shipping calculated at checkout based on weight and destination.

Age Verification at Delivery

As required by Canadian law, all vape product deliveries require age verification upon receipt.

The delivery person will ask for government-issued photo ID (driver's licence, passport, etc.) to confirm you are of legal vaping age in your province.

Important

Someone of legal age must be present to receive and sign for the package. If no one is available, the carrier will leave a notice and you can pick up from your local post office with valid ID.

Tracking Your Order

Once your order ships, you'll receive an email with your Canada Post tracking number. You can track your package:

Tracking updates may take 24-48 hours to appear after your order ships.

Problems with Delivery?

If you experience any issues with your delivery, we're here to help:

  • Package not arrived: Check tracking first. If it shows delivered but you haven't received it, check with neighbors and look for a delivery notice. Contact us if still missing after 48 hours.
  • Damaged package: Take photos and contact us within 48 hours.
  • Wrong items: Contact us immediately and we'll make it right.

Ready to Order?

Free shipping starts at $99. Same-day dispatch before 2 PM EST.